I lead several management training classes on giving feedback, both positive and constructive, and completing performance appraisals. The main piece of advice that I give my managers is that you need to document conversations had throughout the year whether its a notebook, file of pieces of paper, or in electronic format.
Last year, this concept got me thinking a little more about myself and the feedback that I receive throughout the year. So, at the start of 2009, I decided to keep a list of all my accomplishments throughout the year. This simple list turned out to have multiple uses in the long run!
* When it came time this week to complete my 2009 self-appraisal at work, this list helped support my reasoning for "Meeting Expectations" and, even more so, in those cases where I felt like I had "Exceeded Expectations." Merit raises are attached to our performance score. If I can document that I not only stepped up to the plate, but actually hit a grand slam, I'll more likely be eligible for a higher increase! Fingers crossed!!!
* Currently, I'm in the process of updating my resume. Not because I'm looking for a new job, because let's face it.... I have my dream job and I work for a GREAT company! However, it's always beneficial to have an updated resume (but that's a completely separate post). Having this list will help me clearly define my job responsibilities and accomplishments!
* I think the most important use of this list is that it helps build a sense of self and in the best way too. This list shows that I am talented and that when I put my mind to something, I can create and deliver wonderful things! This list proves one thing. I. am proud. of me.
Some of you may be thinking... Tiffany, this sounds very similar to your new year's resolution. Well, you're right. This small list of work-related accomplishments reminded me that I've accomplished many other things in my personal life as well.
So, here are a few of my favorite accomplishments from 2009 that I'm most proud of:
* Designed and implemented a training & certification program for our online tool
* Proposed, Sold the Concept, Designed, & Implemented an internal Career Fair designed to build retention and encourage career development
* Introduced & lead new training program for managers
* Took over responsibility to write articles for the Training & Development portion of our monthly newsletters
* Designed three new online surveys to encourage feedback and obtain metrics on satisfaction for Training & Recruitment
* Successfully filled 24 positions (10 of which were internal transfers!!!)
* Documented the recruitment process & joined our Quality Improvement Process team to improve upon the Internal Transfer Process
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