formspring.me (creating a professional image)

I'm wanting to enhance my professional image but don't know how to do that? Suggestions?

You professional image is very important to developing your career. First, consider the qualities that you want to portray. Then, make a list of people you admire that represent those same qualities. The list may start out with "famous" people. When it comes to dressing for success, you may want to consider mimicking their style. Make sure that you add people to your list that work at your current organization, as well as people in your network (school, professionals in the same field, church, or other social activities). Take the time to sit down with these people. Ask them questions about tips they have for you to develop your personal image.

Ask me anything

a small sense of accomplishment

I lead several management training classes on giving feedback, both positive and constructive, and completing performance appraisals. The main piece of advice that I give my managers is that you need to document conversations had throughout the year whether its a notebook, file of pieces of paper, or in electronic format.

Last year, this concept got me thinking a little more about myself and the feedback that I receive throughout the year. So, at the start of 2009, I decided to keep a list of all my accomplishments throughout the year. This simple list turned out to have multiple uses in the long run!

* When it came time this week to complete my 2009 self-appraisal at work, this list helped support my reasoning for "Meeting Expectations" and, even more so, in those cases where I felt like I had "Exceeded Expectations." Merit raises are attached to our performance score. If I can document that I not only stepped up to the plate, but actually hit a grand slam, I'll more likely be eligible for a higher increase! Fingers crossed!!!

* Currently, I'm in the process of updating my resume. Not because I'm looking for a new job, because let's face it.... I have my dream job and I work for a GREAT company! However, it's always beneficial to have an updated resume (but that's a completely separate post). Having this list will help me clearly define my job responsibilities and accomplishments!

* I think the most important use of this list is that it helps build a sense of self and in the best way too. This list shows that I am talented and that when I put my mind to something, I can create and deliver wonderful things! This list proves one thing. I. am proud. of me.

Some of you may be thinking... Tiffany, this sounds very similar to your new year's resolution. Well, you're right. This small list of work-related accomplishments reminded me that I've accomplished many other things in my personal life as well.

So, here are a few of my favorite accomplishments from 2009 that I'm most proud of:
* Designed and implemented a training & certification program for our online tool
* Proposed, Sold the Concept, Designed, & Implemented an internal Career Fair designed to build retention and encourage career development
* Introduced & lead new training program for managers
* Took over responsibility to write articles for the Training & Development portion of our monthly newsletters
* Designed three new online surveys to encourage feedback and obtain metrics on satisfaction for Training & Recruitment
* Successfully filled 24 positions (10 of which were internal transfers!!!)
* Documented the recruitment process & joined our Quality Improvement Process team to improve upon the Internal Transfer Process

another top 10

Have you ever left an interview and thought to yourself, "Dang, I had the perfect answer for that!" knowing that you completely froze when you were asked it... Well, the key to a great interview is being prepared. Take the time to actually write out your answers to these top ten interview questions, and it wouldn't hurt to practice in the mirror either. Trust me! It helps!

Top Ten Interview Questions to Prepare For

1. Tell me about yourself.
Tip: Talk about a couple of your key achievements making sure to focus on highlights of your resume.

2. Tell me about your current/last position. What did you like best about it? Least?
Tip: Be prepared to provide specifics.

3. What is your greatest strength? Weakness?
Tip: Discuss your number one strength making sure to provide a good example. For your weakness, find something that you are currently working on. Provide an example of how you’re working to improve on it.

4. Can you provide me an example of when you provided great customer service?
Tip: Explain the problem/project, discuss the action you took, and provide what the results were.

5. What motivates you in the workplace?
Tip: Challenge, creativity, success, and opportunity are the most used. You can also mention specific skills that you enjoy using such as problem solving, decision making, listening, or counseling others.

6. Did you gain any relevant experience during this time period?
Tip: Most likely, they’re referring to gaps in your work history. Keep your answers professional and work-related. Talk about skills you developed, gained, or worked on while un-employed. You may want to talk about time management skills, how to deal with adversity, problem solving, decision making, etc.

7. What is the most difficult situation you’ve ever faced?
Tip: Pick an example which you successfully resolved a tough situation in the work place. Tell the story briefly and try to reveal as many good qualities as possible. The interviewer is looking for qualities such as perseverance, good judgment, and maturity in a work situation.

8. What experience do you have that will make you the ideal candidate for this position?
Tip: This is a great opportunity to sell you. Talk about your strengths (including ones you did not mention previously) and how they fit the needs of the company. Do your research on both the company and the position before going into the interview.

9. What is the most important thing you are looking for in a job?
Tip: Figure out what it is that you value most in a company and position. You may value challenge, good working conditions, training, or friendly co-workers. Talk about one or two of those items.

10. Have you ever been convicted by any Federal, State or any other law enforcement authorities for any violation of Federal, State, County, or municipal law, regulation, or ordinance?
Tip: This may appear on your application. If so, answer truthfully. If you are offered the job, they will most likely do a background check and its better to be forth-coming with this information. For many companies, this does not omit you as a candidate for the position. If asked about it during the interview, find the positive and talk about how you have moved on from this discretion. There is no need to go into detail. If the interviewer is concerned about your credibility, mention that you can provide a list of professional references that would be able to vouch for your character.

a little inspiration goes a long way

My friend, Nicole, has recently been on this huge kick of finding something positive in all this doom and gloom, and I've decided its about time to join her!

Even more recently, Nicole (yeap! the same one!) has been let go from her job. Although this was a swift kick in the gut (as I'm sure it would be for anyone out there going through a similar situation), Nicole has taken on an immensely positive attitude. Nicole looked at her situation, not as a mark of bad fortune, but as an opportunity and is taking life into her own hands.

Although the afore-mentioned job was here in Alpharetta where we both reside, we call Savannah home. Nicole's been comtemplating her move back to Savannah for some time now, and losing her job really and truly did offer her the right timing and opportunity to make this work for her.

In the past two weeks, I've watched Nicole take the next step (and a giant one at that) in her career. She's put herself in an opportunity to be very happy in the town we both love and call home and make herself known in the industry she loves and (i know) she will thrive in. She's already applied for a few jobs in the Savannah area that are right up her alley and exactly what she wants to be doing. Not only that, but 1) she's teamed up with two other talented individuals to create their own team to design websites, 2) she's being asked by companies what her consultative fee is for marketing advice, 3) she's already been asked to plan a wedding, and 4) a press release she wrote at the afore-mentioned job was just picked up by msnbc!

It's people like Nicole that inspire me to keep doing what I love! Good things CAN happen, even in crappy times like these. Like I always say - the decision is yours! What are you going to do with your career? What opportunities have just been presented to you?

its all about you

Career Development can be a really vague term at times, but what it really boils down to is what are YOU doing to make yourself a better candidate, employee, boss, or even co-worker?

Earlier in the year, I put together an internal Career Development Fair for my company. We got a huge response, which was exactly what I had hoped for. However, I think that people tend to forget or not grasp the most important part of Career Development. I can teach as many classes in one day, one week, one year as possible, but if you're not playing an active part in that session, what's the point? Don't get me wrong... I LOVE what I do! I feel like I'm the luckiest person in the world! I love providing support to those who want to do something for themselves... but I can't hold your hand through all the steps. You have to actively participate in your own career development, because I can tell you - It's not going to be handed to you.

What's the moral of the story? Get inspired! Think about the changes you want to make and GO FOR IT!!! If you realize you're lacking a certain skill, step up to the plate and find a way to acquire or develop that skill. If you're wanting to learn something new, take the initiative and go out and buy a book, do some research, take a class! Your life is in your hands and there are endless opportunities!

learn, act, grow!

I'm so ridiculously excited!!! This is my baby!!! I proposed this idea less than a year ago when I was applying to be the new Trainer & its actually coming to fruition!!! This is such an amazing experience! I'll keep you updated!!!


Are you interested in getting your undergraduate degree? Or going back for your master's? But you're not sure if you're ready?

Would you like to have someone take a look at resume to make sure it's ready to go when the next opportunity arises?

Are you thinking about making a career shift here at LeasePlan, but want some questions answered first?

Not exactly sure how to handle stress in your personal/professional life & would like the opportunity to talk to others on how they handle it?

Would you like to know more about Tuition Reimbursement and what colleges are local?

Ready to make your New Year's Resolution, but not exactly sure how to set the goal & stick with it?

Not great at Networking and would like some tips & tricks of the trade?


These questions and MORE will be answered during LeasePlan Academy's Career Fair "Learn, Act, Grow!"

Mark your calendars the week of February 9th and keep an eye out for more information to come!

and the winner is...

Hello all!!! I'm sorry I've been away for the past couple of weeks, but I'm back!

Just a quick update on our Women's Professional Development Series which I mentioned in the last entry. The third program just started up so we've got a fresh new set of women ready to development their careers! It's very exciting! I love working for company that continually finds new & interesting ways to develop their employees.

On another extremely exciting note - this program helped LeasePlan win a Client Advisor Award!!! The Client Advisor Awards are designed to set the standards for best practice behavior and results in the relationships between professional services firms (in this case, the company we partnered with to design the program was PathBuilders) and their clients (us). Both the professional services firms & the clients can be nominated for the award, and in this case, LeasePlan was nominated for our group and we won the award as well!!!

what are your strengths?

Last year, I participated in a 4 day series (that lasted over the course of 8 months) that my company offers to the women of the organization. We use an outside vendor that specializes in career development for women. The course is designed to talk about many issues women face in the workplace & how to set yourself up to succeed. Over the course of this blog, I'll be sure to touch on several of the topics we covered.

Before we even started the series, we each read "Now, Discover Your Strengths" by Marcus Buckingham. This was such an eye-opening book to read. It discusses the idea that in order to succeed & be happy, you must first discover what your strengths are & focus on those rather than focusing on trying to strengthen your weaknesses. You also take the StrengthsFinder test which helps determine what your top 5 strengths are. Let me tell you, this test could not have hit the nail more squarely on the head. It was me to a tee (no pun intended). My #1 strength is that I'm a Learner. Let me tell you - This really put my whole life into perspective for me. My entire life, I've been the wierd kid that loves going to school. If there is one thing that I've learned from reading this book is that I thrive in situations where I'm learning new things. Finally explains why I always enjoyed going to school, reading books, watching educational movies/shows, and why I always wanted to be a teacher. Some may ask why I didn't become a teacher; well, let's say that I learned very early on in college that I did not want to spend 8 hours a day with the little ones. I realized after reading this book & taking the course that I need to be in a job that allows me to learn new things on a daily basis. That's when I realized I should (and wanted to) become a trainer.

I guess the point that I'm trying to make is find out what you're good at... You can figure it out pretty easily by paying attention to what makes you happy during the day. When we succeed, something triggers inside our heads & we immediately feel happy. So find out what your strength is & figure out how to make it work for you. Find the job or the aspects of your job that truly make you happy. Take the work out of your job!!!!

On another note, the Wall Stret Journal recently picked up the story of the program. Take a look and stay tuned for more. Also, we're (along with the 3rd party firm that created the program for us) are finalist for a 2008 Client Advisor Award, an award to honor clients & advisors who consistantly and cooperatively foster and grow successful client advisor relationships. This program has just started its third round & I believe there will be several more.