30 before 30

well, it appears there are 442 days remaining until my 30th birthday. since my life tends to revolve around to-do lists... why not have a 30 before 30 to-do list! so, here we go! feel free to give suggestions to any of these!

1. buy new towels for the bathroom & throw out the old ones
2. go to a nice restaurant downtown wearing a cocktail dress
3. run a 5K straight without walking
4. visit 1 (maybe 2) new states
5. go to see a play/musical/ballet/opera
6. treat myself to a massage
7. read 10 new books
8. get my next tattoo to celebrate the 10yr anniversary of my surgery
9. go on a trip with my sister (without the nieces)
10. take a dance class – something new
11. complete a bike/run race (muddy buddy will suffice)
12. cook thai food at home by my self
13. lose 10 pounds
14. create a morning schedule and stick to it
15. sew a pair of pants that fit correctly
16. go out of the country (preferably someplace new)
17. go skiing
18. do a 50s pinup photo shoot (the classy kind though)
19. start writing the book i’ve been talking about for years
20. spontaneously take a weekend road trip (no planning whatsoever)
21. take an art class – the real kind
22. make fresh homemade bread
23. find a good dermatologist
24. start an etsy shop for grits&lime
25. mail my postsecret
26. make a meal for my family – holiday style
27. host a party
28. complete a sprint triathlon
29. create a real savings account and leave it alone
30. buy something nice for myself from tiffany’s (it is my namesake after all)

formspring.me (gaining computer skills)

I would like to work on developing my computer skills. Due to my current situation, I do not have a home PC. How would you recommend that I get the training I need?

Take advantage of the resources around you. First (if you are currently employed), discuss training opportunities with your current manager. There are several CBT courses available that you can do from your desk. Additionally, check with the local library. Often they have computers for use. As well, there are multiple training classes you can take online. Lastly, check with local colleges or universities. Typically, they offer continued education classes and you may find something related to gaining computer skills. Best of luck!

Ask me anything

a break FOR inspiration

I took the last week to finally take a vacation. I went on a cruise to Cozumel and Grand Cayman. This break was the perfect time to reflect on who I am as a person, enjoy the company of some amazing people, and get some additional inspiration for grits&lime. Of course, I kept up with my New Year's resolution and really put myself outside my box and had a blast doing it!

Day 27. Got a phone call from my sister and it really was my niece asking for me. My sister and both of her beautiful daughters are soooo very special to me.
Day 28. Great planning makes even the most hectic of days go smoothly.
Day 29. One of my special talents is packing. I managed to pack 6 days of clothes in 1.5 carry on bags.
Day 30. I took my first vacation in 1.5 years. This trip was much needed.
Day 31. I put myself really outside my comfort zone and hit on a guy! woo!
Day 32. Went to Grand Cayman for the first time. I also sang karaoke for the first time. I sang Donna Summer's "Last Dance" and it was soooo much fun!
Day 33. We returned to Cozumel and I drove our Jeep around the island. Thank God I know how to drive a manual!
Day 34. I took a moment in time to acknowledge and stand up for who I am, what I believe in, and my expectations.
Day 35. I started reading an inspiration book and found a quote that reminded me to not be afraid to be by myself. This is the best time to find out who I am.
Day 36. I logged into my work email to catch up even though it was my day off... And actually restrained myself from actually doing any work. That's a first!
Day 37. I spent the day in my pjs and completely ignored my to-do list. For those that know me, know exactly how out of the box that is for me.

I should also note that while on vacation I came up with three new dress designs for grits&lime. Taking a break was an amazing time for inspiration!

a small sense of accomplishment

I lead several management training classes on giving feedback, both positive and constructive, and completing performance appraisals. The main piece of advice that I give my managers is that you need to document conversations had throughout the year whether its a notebook, file of pieces of paper, or in electronic format.

Last year, this concept got me thinking a little more about myself and the feedback that I receive throughout the year. So, at the start of 2009, I decided to keep a list of all my accomplishments throughout the year. This simple list turned out to have multiple uses in the long run!

* When it came time this week to complete my 2009 self-appraisal at work, this list helped support my reasoning for "Meeting Expectations" and, even more so, in those cases where I felt like I had "Exceeded Expectations." Merit raises are attached to our performance score. If I can document that I not only stepped up to the plate, but actually hit a grand slam, I'll more likely be eligible for a higher increase! Fingers crossed!!!

* Currently, I'm in the process of updating my resume. Not because I'm looking for a new job, because let's face it.... I have my dream job and I work for a GREAT company! However, it's always beneficial to have an updated resume (but that's a completely separate post). Having this list will help me clearly define my job responsibilities and accomplishments!

* I think the most important use of this list is that it helps build a sense of self and in the best way too. This list shows that I am talented and that when I put my mind to something, I can create and deliver wonderful things! This list proves one thing. I. am proud. of me.

Some of you may be thinking... Tiffany, this sounds very similar to your new year's resolution. Well, you're right. This small list of work-related accomplishments reminded me that I've accomplished many other things in my personal life as well.

So, here are a few of my favorite accomplishments from 2009 that I'm most proud of:
* Designed and implemented a training & certification program for our online tool
* Proposed, Sold the Concept, Designed, & Implemented an internal Career Fair designed to build retention and encourage career development
* Introduced & lead new training program for managers
* Took over responsibility to write articles for the Training & Development portion of our monthly newsletters
* Designed three new online surveys to encourage feedback and obtain metrics on satisfaction for Training & Recruitment
* Successfully filled 24 positions (10 of which were internal transfers!!!)
* Documented the recruitment process & joined our Quality Improvement Process team to improve upon the Internal Transfer Process

how long is a new year?

How long does a new year last? Well, at least until you stop referring to it as the new year? Well, we're still here and I'm keeping up with my new year's resolution! Although, they say that it takes three weeks to make something a habit... Day 17 - not so bad. Although, check back with me in three months... That will be an accomplishment!

Day 10. Not only do I thrive in situations where I can learn something new, but also in those that allow me to be creative (i.e. previous post)
Day 11. While at the townhall meetings for my company, I learned the results of 2009 and the goals for 2010. Most importantly, I was reminded why I love working for LeasePlan
Day 12. I can use my creativity to hone in on my insomnia issues. If I get the idea out of my head and on paper/ on canvas/ on fabric, I'll be able to sleep easier.
Day 13. The notion of starting my own company with my best friend is becoming a reality. Welcome grits&lime!!!
Day 14. I read a great article about self image and ways to remind your how special you are.
Day 15. Sometimes all you need is a good night's sleep for a little fresh perspective.
Day 16. Always go with your gut. It usually steers you in the right direction.
Day 17. I finished my first sample for grits&lime and couldn't be more excited and proud of myself.

a little inspiration: with a twist

This blog was originally created to provide tips, feedback, new ideas, and suggestions about recruiting, training, and career development as a whole. Some of the information is geared toward my fellow recruiters and trainers, although even more so for my fellow followers, friends, and those looking to distinguish themselves. More importantly, this blog was designed to be a creative outlet for myself. In a way, it was really a chance for me to distinguish myself.

In recent months, I've come to realize that I am, in fact, a creative person. Not only do I thrive in situations where I am continually learning something new, but in situations where I can be creative and put my hands to work. I've been sewing as long as I can remember and have always loved making gifts for my family. Most recently, I started painting which has been an amazing release for me. Now, you may be asking yourself why I'm so surprised at realizing this about myself... Well, I'm always great at using the analytical side of my brain. I've always been good at math, love working with spreadsheets, and even come up with random equations in my head while running (trust me, I know how odd that sounds). My entire family is like this and I've always been steered in that direction because its what made the most sense.

Well, it may have taken almost 28 years to figure this out about myself, but I couldn't be more excited. Actually, let me rephrase that. I couldn't be more inspired. That inspiration has lead me to work with one of the dearest and most creative friends I know, Nicole, to start grits & lime. So follow us @gritsandlime for updates on what's to come and check out {nicole galletta} for a great explanation of how we came up with the name!

summer time reviews...

Wow! I can't believe we're already in the middle of June. Where did the year go? We've hit the summer months which typically means that it's time for mid-year reviews. This is a time for you and your manager to look at what you’ve accomplished since the beginning of the year and what you plan to do in the remainder.

In preparation for your review, here are some guidelines to help you, the employee, with your role in the process.

Planning & Preparation
* Review performance expectations and competencies and ask for clarification if needed.
* Prepare a list of your accomplishments and progress to date.
* Make note of difficulties or obstacles you’ve encountered in completing your goals for the year.
* Obtain feedback from others when necessary.

Completing Your Self Appraisal
* Keep an objective perspective when completing your self-appraisal.
* Consider the wording of the goal carefully before selecting whether you meet expectations.
* Provide examples of successes and difficulties.
* Save your appraisal as a draft until you are comfortable with your self-appraisal.

Meeting with Your Supervisor
* Be an active participant in the discussion with your supervisor.
* Remain open and receptive to the feedback from your supervisor.
* Make the discussion easier by asking questions like, “What else could I have done to improve X” or “Do you have any suggestions for me?” Then listen carefully.
* Provide specific examples of what you’ve done particularly well and where you would like to improve.
* Discuss what you plan to achieve by the end of the fiscal year, and ask what your supervisor expects you to achieve in this timeframe.
* Share progress you have made toward your own development plan with your supervisor.

Completion & Follow-up
* Thank your supervisor for their feedback.
* Recommit yourself to a successful year.
* Periodically ask for additional feedback on your performance.
* Seek out coaching and informal update opportunities.
* Consider special projects/assignments.
* Actively seek learning opportunities and bring to the attention of your supervisor.
* Take responsibility for personal continuous improvement and development.

another top 10

Have you ever left an interview and thought to yourself, "Dang, I had the perfect answer for that!" knowing that you completely froze when you were asked it... Well, the key to a great interview is being prepared. Take the time to actually write out your answers to these top ten interview questions, and it wouldn't hurt to practice in the mirror either. Trust me! It helps!

Top Ten Interview Questions to Prepare For

1. Tell me about yourself.
Tip: Talk about a couple of your key achievements making sure to focus on highlights of your resume.

2. Tell me about your current/last position. What did you like best about it? Least?
Tip: Be prepared to provide specifics.

3. What is your greatest strength? Weakness?
Tip: Discuss your number one strength making sure to provide a good example. For your weakness, find something that you are currently working on. Provide an example of how you’re working to improve on it.

4. Can you provide me an example of when you provided great customer service?
Tip: Explain the problem/project, discuss the action you took, and provide what the results were.

5. What motivates you in the workplace?
Tip: Challenge, creativity, success, and opportunity are the most used. You can also mention specific skills that you enjoy using such as problem solving, decision making, listening, or counseling others.

6. Did you gain any relevant experience during this time period?
Tip: Most likely, they’re referring to gaps in your work history. Keep your answers professional and work-related. Talk about skills you developed, gained, or worked on while un-employed. You may want to talk about time management skills, how to deal with adversity, problem solving, decision making, etc.

7. What is the most difficult situation you’ve ever faced?
Tip: Pick an example which you successfully resolved a tough situation in the work place. Tell the story briefly and try to reveal as many good qualities as possible. The interviewer is looking for qualities such as perseverance, good judgment, and maturity in a work situation.

8. What experience do you have that will make you the ideal candidate for this position?
Tip: This is a great opportunity to sell you. Talk about your strengths (including ones you did not mention previously) and how they fit the needs of the company. Do your research on both the company and the position before going into the interview.

9. What is the most important thing you are looking for in a job?
Tip: Figure out what it is that you value most in a company and position. You may value challenge, good working conditions, training, or friendly co-workers. Talk about one or two of those items.

10. Have you ever been convicted by any Federal, State or any other law enforcement authorities for any violation of Federal, State, County, or municipal law, regulation, or ordinance?
Tip: This may appear on your application. If so, answer truthfully. If you are offered the job, they will most likely do a background check and its better to be forth-coming with this information. For many companies, this does not omit you as a candidate for the position. If asked about it during the interview, find the positive and talk about how you have moved on from this discretion. There is no need to go into detail. If the interviewer is concerned about your credibility, mention that you can provide a list of professional references that would be able to vouch for your character.

a little inspiration goes a long way

My friend, Nicole, has recently been on this huge kick of finding something positive in all this doom and gloom, and I've decided its about time to join her!

Even more recently, Nicole (yeap! the same one!) has been let go from her job. Although this was a swift kick in the gut (as I'm sure it would be for anyone out there going through a similar situation), Nicole has taken on an immensely positive attitude. Nicole looked at her situation, not as a mark of bad fortune, but as an opportunity and is taking life into her own hands.

Although the afore-mentioned job was here in Alpharetta where we both reside, we call Savannah home. Nicole's been comtemplating her move back to Savannah for some time now, and losing her job really and truly did offer her the right timing and opportunity to make this work for her.

In the past two weeks, I've watched Nicole take the next step (and a giant one at that) in her career. She's put herself in an opportunity to be very happy in the town we both love and call home and make herself known in the industry she loves and (i know) she will thrive in. She's already applied for a few jobs in the Savannah area that are right up her alley and exactly what she wants to be doing. Not only that, but 1) she's teamed up with two other talented individuals to create their own team to design websites, 2) she's being asked by companies what her consultative fee is for marketing advice, 3) she's already been asked to plan a wedding, and 4) a press release she wrote at the afore-mentioned job was just picked up by msnbc!

It's people like Nicole that inspire me to keep doing what I love! Good things CAN happen, even in crappy times like these. Like I always say - the decision is yours! What are you going to do with your career? What opportunities have just been presented to you?

its all about you

Career Development can be a really vague term at times, but what it really boils down to is what are YOU doing to make yourself a better candidate, employee, boss, or even co-worker?

Earlier in the year, I put together an internal Career Development Fair for my company. We got a huge response, which was exactly what I had hoped for. However, I think that people tend to forget or not grasp the most important part of Career Development. I can teach as many classes in one day, one week, one year as possible, but if you're not playing an active part in that session, what's the point? Don't get me wrong... I LOVE what I do! I feel like I'm the luckiest person in the world! I love providing support to those who want to do something for themselves... but I can't hold your hand through all the steps. You have to actively participate in your own career development, because I can tell you - It's not going to be handed to you.

What's the moral of the story? Get inspired! Think about the changes you want to make and GO FOR IT!!! If you realize you're lacking a certain skill, step up to the plate and find a way to acquire or develop that skill. If you're wanting to learn something new, take the initiative and go out and buy a book, do some research, take a class! Your life is in your hands and there are endless opportunities!

the 6 P's

Well, there's actually 7, but to remain as PC as possible, I'll only use 6. What are they? Proper Pre-Planning Prevents Poor Performance. Truer words could not be spoken. Words that I live by.

This phrase can be applied to any project, goal, event, to-do list, or daily tasks you're faced with. Really what this boils down to is preparedness and adequate time management. Now, there's a word that makes everyone cringe! But is it the time management that makes you cringe or is it the ensuing chaos that tends to surround you when you least expect it? My guess? It's the chaos that you're afraid of.

So what do you do when you're about to give a presentation (that's saved on your desktop) and you find out that your laptop has died because you forgot to bring the power-cord? You switch to plan B. And if that won't work, what can you do with plan C or possibly plan D? That's the beauty of the 6 P's. If you've taken the adequate time to properly plan your presentation in advance, you're ready for any what-ifs that could potentially come your way. Plan B may be that you've saved the presentation to a public drive; plan C is that you have the presentation saved to a flash drive; and why not go ahead with a plan D - you have printouts of your presentation.

See what I mean? If you've used the 6 P's to think ahead and consider what could potentially go wrong... When it does - You're prepared! And what makes it even better is that NO ONE HAS TO KNOW IT WAS PLAN B!!!! To steal a phrase from my former boss, you're like a duck floating on water. To the average eye, you're gracefully floating across the lake; but underneath the water, you're paddling away as furiously as possible.

learn, act, grow!

I'm so ridiculously excited!!! This is my baby!!! I proposed this idea less than a year ago when I was applying to be the new Trainer & its actually coming to fruition!!! This is such an amazing experience! I'll keep you updated!!!


Are you interested in getting your undergraduate degree? Or going back for your master's? But you're not sure if you're ready?

Would you like to have someone take a look at resume to make sure it's ready to go when the next opportunity arises?

Are you thinking about making a career shift here at LeasePlan, but want some questions answered first?

Not exactly sure how to handle stress in your personal/professional life & would like the opportunity to talk to others on how they handle it?

Would you like to know more about Tuition Reimbursement and what colleges are local?

Ready to make your New Year's Resolution, but not exactly sure how to set the goal & stick with it?

Not great at Networking and would like some tips & tricks of the trade?


These questions and MORE will be answered during LeasePlan Academy's Career Fair "Learn, Act, Grow!"

Mark your calendars the week of February 9th and keep an eye out for more information to come!

technology & training

Without a doubt, we live in a time where technology reaches all aspects of business. We communicate primarily through emails, do reseach online, convert our systems & data to online applications, use video conferencing equipment to hold meetings so that additional travel expenses are eliminated, and a majority of our marketing is now done online as well.

Recently, we've begun to see a trend in online training as well. The opportunities for online training are almost endless. Not only are there blogs touching on just about any topic imaginable, but there are webinars, capability for webex/SameTime meetings, and even more CBTs than ever before.

At my company, we have a goal of 40 hours of training for each & every employee. Quite honestly, this was one of the primary reasons I chose to work with LeasePlan. I was instantly impressed that there was a company out there that valued its employees so much that it included TRAINING as one of their top Key Performance Indicators for their annual plan - right up there with net income, return on equity & client satisfaction ratings.

Obviously, it can become difficult for each & every employee to get away from their desk to attend 40 hours of training while making sure that their actual job requirements are completed as well. Not to mention, that we have two locations (one here in Atlanta, & a second in Chicago). I'm ONE person, and primarily housed in Atlanta. So how do I cater to the additional 150 employees that over 700 miles away from me without racking up on extra delta skymiles at my companies expense when everyone's budget is being scrutinized anyway OR leaving the Chicago folks feeling jipped? Enter technology to save the day!

We had to get a bit creative with the availability and type of training that would be offered. We now provide a vast offering of CBT courses that are available for any employee that they are able to access at any time of the day and even from home. As well, we know both Atlanta & Chicago are known for horrible commutes, so LeasePlan employees can check out one of the many books on cd from our library. They get their training credit once they have completed the book & filled out a Q/A summary on the book they selected. Let's not forget that I'm only able to travel to Chicago four, maybe five, times out of the year... Is it really fair to the other office that the people here have me at their disposal practically year round? Solution!!! WebEx/SameTime Meetings!!! Basically, I'm able to give access to our remote employees to view my computer screen through an online application. They log in, access the meeting I've set up, and voila! they can see everything that the people in Atlanta can see! As well, they dial into a conference bridge so that they can actually hear the presentation as well. It's almost as if they were right there with me. At times, we even hold training classes in one of our boardrooms to utilize the video conferencing equipment. It really does add such a personal touch to be able to see the face of the person you're talking to.

It doesn't take much to think outside the box; but it definitely makes a difference. At the end of October, almost 50 % of our employee base had already exceeded our 40 hour goal with an average of 61 hours. The total average of training hours per employee is 39.9 hours!!! That's amazing & we're not even finished with the year!